Outsourcing lawyers busy reviewing HP, EDS contracts

Posted on May 23, 2008 12:10 by Andy Peters

Hewlett-Packard’s proposed buyout of Electronic Data Systems is prompting many companies to question whether now’s the time to dump HP or EDS as their technology-outsourcing vendor, says Sutherland partner Scott M. Hobby.

Whether many companies actually pull the trigger is another question, Hobby said.

computer HP on May 13 said it had agreed to acquire EDS for $13.9 billion, making the company the second-largest provider of computer services to corporations and governments. After the merger announcement, Pillsbury Winthrop Shaw Pittman partner Robert E. Zahler published a client alert that said that HP and EDS customers should review the change-of-control provisions in their contracts with HP and EDS to assess whether now is the time to dramatically restructure the contracts or terminate them.

Hobby, an outsourcing partner at Sutherland (formerly Sutherland Asbill & Brennan), said that while it's true companies should review the contracts, it’s extremely expensive for a company to switch technology providers.

“It’s really a big undertaking to leave your service provider, so a lot of this is more apparent than real,” Hobby said. “You’d have to be really unhappy with HP or EDS to pull this trigger.”

That won’t prevent some HP and EDS customers from, at the very least, trying to wring new concessions from their vendors. HP and EDS executives are in the midst of road shows to pitch to clients why the newly merged company will be able to provide better service than before, Hobby said. In these meetings, companies will take the opportunity to raise complaints.

“There is going to be a lot of saber-rattling when HP or EDS come calling,” Hobby said.

At the same time, HP and EDS’s top rivals – including IBM, Computer Sciences Corp. and Affiliated Computer Services – are also asking for face time with clients of HP and EDS to sell them on why now is a good time to terminate their contracts.

Some companies may try to win concessions from HP and EDS by sending out requests-for-proposals to IBM, CSC and others, informing HP and EDS what the new bidders are offering, then ask HP and EDS to match those promises, Hobby said.

The most likely type of company to make changes are those with small contracts with HP and EDS, typically in the $1 million to $5 million range, for “non-core” services like accounts-payable, benefits administration, customer claims or call-center work, Hobby said. Outsourcing service providers with a big presence in India, such as Sitel and Tata Consultancy Services, are most likely to win this new business, he said.

Even if companies decide not to restructure or terminate their HP and EDS contracts, the fact they’re thinking about it and asking their lawyers for advice will result in an up-tick in billable hours for outsourcing attorneys, Hobby said.

Hobby only advises companies, not service providers, on technology-outsourcing contracts. Other Atlanta law firms do conduct work for service providers like IBM, HP and EDS. Alston & Bird does work for Affiliated Computer Services, Hobby said, while King & Spalding has advised Accenture.


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Janet ConleyThe Deal Watch Blog is devoted to bringing you the latest news in business law in Atlanta, the Southeast and the U.S. The lead writer is Daily Report associate editor Janet L. Conley.

Janet L. Conley is an attorney who returned to journalism after practicing law with Akin, Gump, Strauss, Hauer & Feld in Washington and with the Georgia Legal Services Program in Atlanta.

During her tenure at the Daily Report, Janet, now the paper's associate editor, has covered law firm economics and management, business and federal courts. In 2007, she received the Georgia Associated Press Story of the Year award and the Atlanta Press Club’s Journalist of the Year award, both for small circulation newspapers, for "Green to Gold," a series of articles on how climate change will alter business and the law.

Janet has written for The American Lawyer magazine and the National Law Journal, among other publications. She also served as managing editor of GC South magazine.

Janet holds a journalism degree from Southern College and a juris doctor degree from the University of Pennsylvania. She lives in Decatur with her husband Mark Harper, also an attorney, and their three children.

She can be reached at jconley@alm.com.

Andy PetersThe contributing writer is Daily Report staff reporter Andy Peters.

Andy Peters has been a journalist since graduating from Furman University in 1992. A short list of the subjects he’s covered includes the Georgia state Legislature, the U.S. semiconductor industry, the Alabama-Florida-Georgia “water wars” litigation, the 1999 American Airlines pilots strike, Coca-Cola and PepsiCo’s battle to acquire the Gatorade sports-drink brand, indie rock music and high school football. Andy has written for Bloomberg News, the New York Times Web site, the Macon Telegraph, the Spartanburg (S.C.) Herald-Journal and the Atlanta Business Chronicle.

Andy has written the Deal Watch column for the Daily Report since March 2006. He was born in Chattanooga, Tenn. in 1971 and grew up in Ringgold, Ga. He lives in Decatur with his wife and two children.

He can be reached at apeters@alm.com.

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